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The Complete Guide to Digital Customer Service 2021

Omnichannel Customer Support Solution & Software in Singapore Just recently, the system was upgraded with an array of collaboration and in-team assistance options for faster solving. To learn more about the product capability, be sure to try the ConnectWise...

Image Recognition with Deep Learning and Neural Networks

A beginners guide to AI: Computer vision and image recognition In fact, it’s estimated that there have been over 50B images uploaded to Instagram since its launch. With image recognition, a machine can identify objects in a scene just as easily as a human can — and...

The landscape of generative AI landscape reports Medium

Starting an SME and the artificial intelligence landscape Models like T5 perceive every NLP task as a text-to-text translation task, while RoBERTa, a BERT derivative, enhances performance with a distinct training approach and larger data batches. Transformer-XL...

12 Essential Performance Metrics for Customer Service

11 Most Important Customer Service KPIs and Metrics You Should Measure This article will help you define, understand, and measure your customer service metrics, and also help you choose which ones are the best fit for your business. It provides insights into the...

12 Real-World Examples Of Natural Language Processing NLP

What is natural language processing with examples? While tokenizing allows you to identify words and sentences, chunking allows you to identify phrases. I hope you can now efficiently perform these tasks on any real dataset. You can see it has review which is our text...